Politique de remboursement

Right of Withdrawal and Refund Policy

We provide a 60-day money-back guarantee. If you are not satisfied with your purchase, you may return it within 60 days of receipt for a full refund. To initiate a return, please visit this page: https://ecoloc.se/pages/contact.

Effects of Withdrawal

If the product has not yet been dispatched from us and you want to withdraw from the purchase, we shall reimburse you with the whole amount, without undue delay and in any event not later than 14 days from the day on which we have are informed about your decision to withdraw from the purchase.

If you have received the product and want to exercise your right to withdraw from the purchase, we shall reimburse you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from the purchase. We however reserve our right to withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods. 

We will reimburse you as described above using the same means of payment as you used for the initial transaction unless we have agreed otherwise; in any event, you will not incur any additional fees because of such reimbursement.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from the purchase. The deadline is met if you send back the goods before the period of 14 days has expired.

You are responsible for returning the product in its original condition, including all accessories and packaging. We reserve the right to reduce the refund amount if the returned product is not in its original condition. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

You will bear the our standard return cost for returning the goods.

Returns Process

You can use your right of withdrawal or initiate a return by visiting this page: https://ecoloc.se/pages/contact.

Refund

If your return is approved, we will process your refund within 14 days of receiving the returned goods.